We see things before our clients do – some evidence.

When you have an intimate knowledge of many of the key players in a specific market, you’ve met their people, you’ve helped them hire for key roles and you’ve headhunted people on their behalf from their competitors, it gives you a unique insight into those companies, their people and their place in the wider market.  

Here are some examples of how we’ve used that information to help customers solve problems they were still in the process of identifying.

“Our sales team isn’t up to it”

The new Sales Director of a software firm I know well told me: “I’m not sure about the quality of the sales team I’ve inherited.” I replied: “I am, they aren’t up to your standards.”  He asked why and here’s what I told him:

“I have tried to headhunt some of them in the past and wasn’t impressed at all. They haven’t hit their target in the last two years – that’s why your predecessor got sacked. Morale is low, they all want to move on and if they were top performers they could command much higher salaries in this market. I do have some good news for you though.”

“Oh yes, what’s that?”

“I’ve known we were going to have this conversation since the day you told me you were joining the business and I’ve got some better people in mind for you once you are able to start hiring.”

So now we are working on bringing some of those people in to change the dynamic of the team. He’s working on developing the best of the people he’s inherited and has made some changes elsewhere.

Our insight gave him a head start.

“We need to focus on our customers”

We could talk about several organisations that aren’t investing enough in customer success. They work very hard to win those customers through competitive sales processes then risk losing them with poor implementation and adoption thereafter. Sound familiar?

We will focus on one solution vendor that we know well. I was aware of their specific problems and it was my view that they needed to hire the very best the market could offer to address the various issues their customers were facing.

When they came to me with a requirement to hire into their team I told them very plainly: “you aren’t paying enough for the people you need.” I gave them examples of the people they could afford and I presented two much stronger, more costly candidates that I thought they needed.

There was lots of discussions about budgets, talk of internal barriers and other challenges, all of which I completely understood. Eventually the hiring manager followed my advice to at least meet with the more experienced, stronger candidates to make the comparison. He hired the most expensive one.  

When he called me to thank me for risking my relationship with his HR team by consistently telling them what they didn’t want to hear he said: “In the end, the additional cost on salary is a drop in the ocean compared to what this person will save us in lost revenue by keeping our customers. Thank you for your insight and putting him in front of us.”

“Our digital transformation is floundering”

A CPO told me that her adoption of a full-suite solution wasn’t going to plan. I said: “I’ve heard as much, that’s why I got in touch with you.” She asked how and I told her: “From people involved with competitor vendors and consultancies.”

One of the things you learn when operating in a niche market is that it’s a very small world and people talk, often to ex-colleagues in competitors. So word spreads fast!

She asked me what other CPOs are doing in similar situations. Of course every organisation and every transformation program is different, but I explained that what I was starting to see more of in the market is the hiring of a specialist in this area, someone who has been on this journey in their career before, someone who understand the challenges, the opportunities and the bumps in the road and who can guide you through it all. 

We talked about the availability of such skills, the cost, the interim and full time options available. She’s now building a business case to gain internal budgetary approval to make that hire. I hope she gets it because the people I have in mind for her could make a big difference to the success of this project.

 

Why Attending Procurement Events Makes A Big Difference To Our Clients

Have you been to any of the following events in the last couple of years?

  • SAP Ariba Live
  • Ivalua Now
  • Coupa Inspire
  • eWorld
  • Amazon Business Exchange
  • The World Procurement Congress
  • Other events from vendors like Jaggaer, Proactis, Wax Digital and the rest
  • Any other Procurement Leaders or ProcureCon events

We go to almost all of them and here’s why.

The presentations educate us about the subject matter, particularly around digital transformation and this helps us understand our clients, their businesses, their objectives and challenges.

We know the relative strengths and weaknesses of many of the solutions on the market. We know the innovations they have in the pipeline and we know what their existing customers are saying about the solutions.

We observe how the various software vendors are presenting their solutions to potential customers. We engage with their salespeople, get valuable information on market trends and assess the calibre of all the people we meet in the process. We are effectively talent spotting.

Overall it’s a great chance to network across the procurement technology ecosystem. The sponsors and exhibitors are solution vendors and their partners. The delegates are procurement, supply chain and finance professionals. We can work with any of these people now and in the future. 

People from across the sector ask us: “What’s the market like?” They respect our opinions and value our insight.

Our presence there gets noticed by all these people across the various communities. They recognise our commitment to the sector and when they meet us they quickly realise we are credible business people who understand their world. 

So what benefit could that have for you as a client of Edbury Daley?

The people in the market become familiar with us and the direct result of this is that they come to us first when they are thinking about moving jobs. In other cases they are more receptive to head hunting approaches from us than other recruiters because they know that we are credible. 

This gives us access to the best talent in the market. In many cases these people only talk to us about their careers. In effect, we become a Talent Magnet for those companies that we hire on behalf of and that helps us fill vacancies that others can’t.

Because we’ve been attending these events for years, people know we were the first to make a visible commitment to this specific market. They know we’ve been around for a long time and can be confident we’ll be here today and tomorrow.

Trust, credibility, integrity, deep market knowledge and strong relationships across the sector – why wouldn’t you want to take advantage of this when furthering your career or hiring to achieve your business objectives?

Client Audit – what our clients want from a specialist recruiter

At Edbury Daley we take enormous pride in what we do. We are truly invested in the success of the businesses we recruit for and the job satisfaction and career development of the people we help them hire.

Our personal and company reputations, along with our commitment to winning repeat business through service excellence, are all vital factors in the culture of our organisation.

With this in mind, we regularly review what our clients think about the service we offer to them, what’s important to them and what we could do better. We want to understand the problems we solve for them, the outcomes our clients are buying and how our services might be adapted to ensure continued success.

In our recent client audit, we received some vital feedback that will help you understand what our customers value about us. While there are some examples of the feedback below, what became clear to us during this audit is that the things our clients really value about Edbury Daley are:

  • The depth of market knowledge we have and how our visible commitment to the procurement technology world enables us to act as a Talent Magnet for our customers.
  • The breadth of our international network allied to our strong personal reputations.
  • An intimate understanding of the supply and demand equation for the skills and experience required for success in this market.
  • This enables a speed to market and a targeted approach that other recruiters just can’t match.

We call this collection of vital knowledge and skills Talent Intelligence. We’ll be telling the market more about the benefits of this in the coming weeks.

In the meantime, here are some examples of the feedback we received from our clients.

Member of the Senior Leadership Team at a Global Procurement Software Business:

What business problem did filling your position solve?

We are expanding and accelerating a go to market strategy in an area where we lacked internal expertise to support our goals or objectives. We were hiring to accelerate the growth and sales (revenue) of the company.

Apart from filling the vacancy was there any other aspect of our service you found valuable?

The network or relationships within the space you have and the quality of candidates that are actually pre-qualified and have a demonstrated interest in moving for the right opportunity saved a tremendous amount of time and resources that we don’t have available internally.

HR Leader at the same business:

You know how much we value you, your expertise and our long term relationship with you. I have nothing to say but positive things. 

EMEA GM Global Procurement Software Business:

What business problem did filling your position solve?

Filling a business critical Exec to lead a fast growing Top Growth Region for our business.

How has the candidate we placed impacted your business?

He’s a strong leader infusing best practices to our business…no doubt about his direct performance/impact on our business in his region.

Apart from filling the vacancy was there any other aspect of our service you found valuable? Please specify.

Your commitment to the result, strong candidates (three of them could have done the job). The people to people relationship resulting in us understanding and trusting each other.

What could we have done better?

Overall was a great experience.

If a trusted friend or colleague asked what you thought of us what would you say to them?

Strong recommendation.

CTO Procurement Solutions Business:

What business problem did filling your position solve?

Skills and experience to lead our data function. He has implemented a data warehouse and taken all business reporting in hand.

How has the candidate we placed impacted your business?

He has had a hugely positive impact on the business and brought order to chaos in our data function. He has now been promoted to Head of Technology.

Apart from filling the vacancy was there any other aspect of our service you found valuable? Please specify.

Andrew helped me scope the must have and nice to have elements of the role so that we were able to find the right candidate. We had to flex on location. This has worked out well.

If a trusted friend or colleague asked what you thought of us what would you say to them?

Andrew has always provided me with an excellent service. His consultative approach, knowledge of the procurement technology marketplace and his network are in my view the keys to his success.

If these messages are relevant to your current business needs and you want more information now then please get in touch.

The Procurement & Spend Management Job Market – Four things to watch for in 2020

As keen observers of job market trends, it’s already clear to us that there are several factors likely to impact on the procurement world and wider professional employment markets in 2020. Here’s what to watch out for:

  1. Procurement Technology gains more traction?

Will 2020 be the year when the leading CPOs truly start to covet digital procurement skills?

We think so. Momentum has been building slowly for a while and the conversations we have with many leaders tell us there is more appetite now than ever.

The catalysts for many companies will be more focus on training and development supported by key strategic hires, often from organisations that are already innovators in this area.

Hiring people, who have been on the digital transformation journey and know the route to best practice use of tools like SAP Ariba, Coupa, Jaggaer and Ivalua will become increasingly common creating a more competitive market. It’s a finite pool of people, many of whom have been waiting for the opportunity to be the architect of this transformation for forward-thinking CPOs as the next chapter in their career. We’re excited about working on these projects.

        2. More growth for the solution providers?

There is already expectation in the market of a big hiring push at Coupa in 2020. The talk at Coupa inspire was of a planned investment of $55m in product development with strong rumours that this will be supported by aggressive hiring. 2019 saw significant PE backing at several vendors, most notably Ivalua and Jaggaer, and of course, investors will want a return on that investment which will typically include growth in both sales and headcount.

We already know that SAP Ariba are set on continuing their aggressive growth strategy including the protection of their existing accounts which is always supported by excellent talent acquisition (watch out for some high profile arrivals there in January 2020).

Meanwhile, new ownership at Wax Digital pushes them up into the bigger leagues. It’s expected that the investment will make them more competitive, both in terms of hiring and product offering.  Plenty of best of breed solutions will look to build on strong performances in 2019 so the market should continue to thrive.

The battle for talent in an already competitive market will ratchet up a few notches in 2020 and we can’t wait – it’s what we love.

      3. UK Election result brings more certainty?

It feels like a dangerous area to get involved in predictions, but we can’t ignore it.

Theoretically, the decisive result of the UK election is expected by many to mean some improvement in the wider job market. The theory being that the country can now hopefully leave the last three years of Brexit related inertia behind us, meaning companies are more likely to increase investment.

However, we still have uncertainty given that the big question remains about the impact of Brexit. Talking to people in positions of influence in the market, the feeling is one of cautious optimism based on the theory that finally getting on with it has to be better than what’s happened over the last three years.

Companies can now put plans in place for life with the UK outside the EU. Procurement and technology can be at the heart of the changes and whilst we don’t expect to see big headcount increases in the corporate world, increases in demand from the vendors and consultancies, along with a less cautious approach around replacement headcount generally, should see a gradual upturn in job market activity for the procurement world overall.

      4. Tough year for the UK interim market?

April 2020 sees the introduction of IR35 into the UK private sector and it’s very hard not to see it having a negative impact on the interim market, certainly in the short term.

It’s going to create uncertainty for employers, contractors and recruiters will push employment costs up and the early evidence is that it will drive some contractors back into the permanent market. This is because they fear reduced demand for their services and the financial incentives to work on a contract basis have been eroded considerably.

For some companies, it’s going to present an opportunity to hire some seasoned former interim professionals on a full-time basis, and this could be particularly helpful to the consultancies who are battling to hire valuable yet scarce skills around P2P/S2C transformation projects.

Companies that really need the flexibility offered by the interim workforce will be faced with either increased costs (day rates, employment and admin costs) or finding a way to adapt their philosophy to help them navigate the rules of IR35. Companies that are able to do the latter have an opportunity to hire some great interims who will be attracted to projects that fall outside of IR35 whilst others get to grips with the new regime.

A note of caution – there are already some alarming stories circulating about people’s perceptions of how a contract role can fall outside of the IR35 legislation. It is important to get really good advice on this, ideally before you go to market for the skills you need to hire, so you know whether your project is likely to be affected or not because the cost implications of getting it wrong are significant.

If you need some guidance, please get in touch.

The future of your career

The Future of your Career – Part 1This article is the first in a regular series from Andrew Daley offering career development advice and sharing learning resources. Whilst aimed at procurement professionals with a desire to embrace the new era of digital procurement, this series should prove valuable to anyone seeking professional guidance on protecting the future of their career.

“Procurement faces a wake-up call as tectonic shifts in technology threaten to completely alter the function, leading eventually to its automation.” (Source: The Future Of Procurement Technology by AT Kearney).

This quote was the first slide in my presentation at the Basware Connect event in October entitled “Climbing the career ladder in an automated world”.

At SAP Ariba’s Procurement Summit a week earlier, one of the clear themes of the day was that the profession has a unique opportunity to change itself with the technology available, but it has to take responsibility to further its own agenda.

My conclusion from the two events was that the profession can’t wait and allow change to happen to it – it has the embrace the opportunity and dictate its own agenda.

Whilst on stage myself at the SAP Ariba event, I talked about the lack of spending by CPOs on training budgets as outlined by recent research from Deloitte. So my message to audiences at both events was to take personal responsibility for their own development, as it’s up to them to embrace the opportunity for the future of procurement, individually and as an entire profession.

So I’ve decided to continue this theme of developing yourself, or as one of the delegates at Basware put it “self education”, with some regular guidance on personal development that I hope will help you take advantage of all the resources available now, rather than waiting for your employer to invest in appropriate training.

People who take action now will give themselves a significant advantage over those that don’t next time they enter the job market.

This month I’m going to start by sharing what I consider to be some really useful learning resources for those seeking to understand more about the digital procurement revolution.

It’s no secret that I’m a big fan of the Spend Matters website. It’s the ideal place to stay appraised of developments in the technology and thought leadership on the skills required for the future of procurement. I’d advise frequent visits to the site. Alternatively you should follow them on Twitter for regular updates on their excellent content.

Their writers do a great job of cutting through the hype and getting to the crux of the matter. They also keep readers updated with dates for the wide variety of procurement conferences and events which they attend themselves and then write useful reviews.

If you want to dig deeper yourself and have the time, there’s a vast amount of “thought leadership” available on the evolution of procurement. The leading management consultancies and software vendors are particularly fond of publishing research and opinion so it’s well worth registering for white papers from the likes of Deloitte (here’s the 2018 CPO Study) and AT Kearney. Hackett Group has also produced some good reports on digital transformation.

Amongst the software vendors there are always plenty of learning resources available online. Some are quite salesy, while others try to be more educational.  SAP Ariba’s Procurement 2025 is a particularly good one, and talks about the golden age of procurement. You can access it here.

One of the benefits of registering to download this content is that you’ll get updated when they publish new content and potentially get invited to their events. I’m a big advocate of attending these conferences. They are a great opportunity to hear about best practice from the profession’s leaders and learn about the power of the technology available now, and in the near future. They also offer a great networking opportunity which might prove invaluable next time you are in the market for a new job!

Of course, social media is another way to find all this sort of content. You don’t need to be particularly active on the various platforms if you don’t like them, you can still gather useful information when it suits you.

Much as we love LinkedIn, the more people you connect with, the more noise and irritating Facebook style behaviour you are exposed to. This reduces its effectiveness as a news source in my opinion.

One way to address this is to use its group functionality effectively. By joining relevant groups you are able to refine your content and focus on areas where the information is more relevant to you.

There are lots of good procurement options to research. We’ve assembled a great community around the procurement tech’ market which you are welcome to join here: Procurement Technology Specialists

You should also take a look at Procurious if you haven’t done so already. They are a much more specialist resource for procurement pros. They are doing a great job of promoting developments in the profession through their “Big Ideas” initiative. You can register as a digital delegate for their forthcoming Big Ideas Summit in Zurich here.

This is what they’ve had to say about this event:

“For the first time ever, we’ll be filming and streaming the entire day’s event via the Digital Delegates group on Procurious. If there was ever a time to register for one of our summits, it’s now. Featuring presentations and interviews from some of Europe’s top procurement leaders, we’ll be discussing procurement and supply management towards 2030, the future of talent, automation, blockchain, diversity and so much more.”

I hope you find some of this content interesting, hopefully even inspiring, and it will help you to start thinking about the future of your career more if you haven’t done so recently. We’ll be looking at other subjects such as further education and training opportunities as this series develops, but I’d like to finish with a couple of points from me.

A great lesson I learnt a few years ago when Simon and I started the business was to “begin with the end goal in mind”. So I’d advise that you start by developing a vision of where you see yourself career wise in say five or 10 years.   Then try to work out a plan for how you are going to achieve your goals using all the resources available to you in the modern world.

Finally, some thoughts on what I’m going to focus on myself for my personal development. At the aforementioned Basware event I particularly enjoyed the keynote speech from respected “Futurist” Rohit Talwar. He’s inspired me to look further into the future about what’s next in business technology so I’ve just started one of his books – The Future of Business.

Here’s one of his presentations on YouTube – he’s well worth watching.

Also having really enjoyed my recent public speaking engagements I’ve decided it’s time for us to take the next step and do some video content for our website for the first time. I’ve challenged my colleagues to join me so watch out for our vlog debuts in January. Filming starts just before Christmas. Should be an interesting challenge!!

My next article in this series will be in January. Please let me know if you’ve got any questions that you would like me to address (confidentially of course!!!) via andrew@edburydaley.com I’m also interested to hear about what you are doing in terms of your professional development.

Alternatively follow us on Twitter or Linked In.

If you’ve found this article useful, you REALLY need to read our Procurement & Spend Management Insider report. It’s designed to give you an insight into the employment market conditions for your skills, so it really would be remiss of you to miss it! You can register to download the latest edition here.

Andrew Daley

Director, Procurement & Spend Management

Procurement Leaders – The Talent Attraction Reality

We attend a lot of procurement conferences and events and as a result we hear a lot of CPOs talk about their businesses, their priorities and their objectives.One of the common themes is the attraction and retention of talent.

In a recent report on the Future of Procurement by SAP Ariba they quoted some interesting statistics: 63% of procurement leaders do not have an established talent management strategy. The main barriers to achieving organisational efficiency enabled by digital procurement are:

Lack of data – 23%
Budgetary restrictions – 19%
Lack of internal talent/knowhow – 17%
Shortage of external talent – 13%

So when you combine the two figures for talent shortage (internal and external) you get 30% which effectively makes it the biggest barrier to organisational efficiency.

So CPOs are making all the right noises about the importance of people but what is the reality?

Or to put it another way, is procurement making savings or adding value in the recruitment process?

Procurement has gained significant savings in the recruitment category over the past 15 years. The implementation of PSLs and the leverage of the company’s buying power yielded easy wins. But with many recruitment companies now operating at tight margins the opportunity for further savings seems limited.

In light of this Procurement needs to add value to the business in terms of supply of recruitment services. Rather than view recruitment as a commodity to be bought mainly on price is there opportunity to find value? Let’s not forget, barely an annual report is published without a CEO reminding us that ‘people are our greatest asset’. So why is such a business critical category reduced to the lowest common denominator?

The commonplace commoditisation of recruitment is underpinned by the binary perception that a vacancy is simply either filled or not filled. Therefore it is just a question of filling the position for the lowest possible cost. To move away from this view requires insight in to time to hire and performance of the new recruit over a sustained period of time.

The first variable is easy to measure but a little harder to evaluate, particularly for highly specialist positions where the potential candidate pool is small. For example it’s unreasonable to compare time to hire for an office based admin position, where the candidate pool is huge, to time to hire for a rare skill set position, where only a handful of relevant candidates exist in a given geographical region.

Nevertheless, the recruitment supplier’s ability to find and place candidates as quickly as possible undoubtedly has a clear value to the hiring company, therefore should be part of the supplier selection criteria.

The second variable is the performance of the new recruit over a period of time. Anecdotally, most senior managers will know who their star team members are and who are only just meeting the minimum performance requirements. However, turning this into quantifiable data is a real challenge. And how often does the senior manager trace back the origins of the high performer in terms of which recruiter sourced the candidate, and then use this information to influence the choice of recruitment supplier going forward?

The typical PSL based contingency recruitment supplier arrangement serves to reinforce the commodity view. By instructing, say, three agencies on a vacancy using the ‘no placement, no fee model’ urgency is created amongst the suppliers. This helps minimise time to hire as the agencies race to ‘win’ the fee but incentivises the suppliers to submit only candidates they can access immediately rather than seek the best possible fit for culture and performance potential which may be a little more time consuming. In other words the long term value to the business may well have been sacrificed for speed.

Much is made by forward thinking procurement leaders of supplier relationship management. By forming a true partnership with suppliers they can create an opportunity for collaboration and innovation that benefits both supplier and customer. Examples cited often come from the procurement of components or raw materials but could this extend to recruitment services?

We have written many articles on how companies can improve their talent attraction, streamline their selection processes and get a deal done with the right candidate. Our knowhow and experience has the potential to be a game changer for a customer looking to be better. Will procurement embrace that opportunity?

The Future of Procurement Part 1

This article is an excerpt from our Spring 2018 edition of The Procurement & Spend Management Insider.

At the recent eWorld event a number of the presentations attended by our team made reference to the issue of the procurement profession fighting to move on from the savings dominated agenda to make a meaningful contribution in the other areas that procurement leaders covet. This has long been a discussion topic at many procurement events. Regular readers of this report will know that Edbury Daley is passionate about working with clients who are committed to recruitment best practice. Our clearly stated philosophy is: We recruit for companies that need the best talent in procurement technology and spend management, companies that take their recruitment seriously and invest in finding the right people.

However, if we look at our own experience of when procurement departments formally drive the selection process for recruitment suppliers, a high percentage of tender processes are still completely tactical in their orientation. We believe many were poorly thought out and were clearly savings focused to the exclusion of any real opportunity to add value. There is a lot of talk about talent attraction as a priority in all the CPO surveys from the leading consultancies, but the reality is often different. This contrasts with our positive experience of working with technology companies offering procurement solutions.

Vendor management is also typically poor. Recruitment processes are often lacking agility and are rarely designed around talent attraction. The golden rules defined from our research are consistently broken by many major organisations. The reality is that it’s all about the savings for most companies. So in this section we consider three of the opportunities that exist for procurement to prove its value beyond cost savings and the skills required to do it.

They are:
1. Brexit
2. Procurement CSR
3. Technology & The Procurement Skill Set

BREXIT

At the recent eWorld event Andrew Daley chaired a discussion workshop entitled “Preparing for Brexit – Changing demands, skills and supply chains.” The session was fully subscribed with delegates from a wide variety of sectors. We expected a lively discussion about Brexit contingency planning across the audience. What we actually found was that most delegates worked for organisations who had done little or no planning, and were attending to find out what everyone else was doing. Their reasoning was perhaps best summarised by this: “We are taking our lead from politicians so we’re not sure what to plan for. We are likely to get a transition period, so we’ll deal with it then.” Thankfully there were some interesting contributions from those that have engaged in some meaningful contingency planning.

Labour mobility was the area that had received the most attention so far in this particular audience. One delegate from the biotechnology sector mentioned that 70% of his organisation’s labour are EU nationals. They are understandably concerned about this. His organisation is exploring what that will mean for their ability to manufacture and distribute post-Brexit. He also talked about EU funding post 2020 – that’s their other big concern as well as losing top scientific talent to EU member states. But not that there’s much the procurement and supply chain can do about that.

Another delegate from the FMCG sector made reference to a high percentage of semi-skilled EU labour in their operations being a major concern for them. A delegate from a major financial services company talked about them working to engage EU employees to promote greater loyalty in key parts of their customer services operation. The most comprehensive planning had been done by the aforementioned FMCG company and we were fortunate to have their procurement leader in the audience. He offered the following insights into their planning.

They had analysed the various different potential post-Brexit scenarios, weighing and ranking the options in terms of the likelihood. The options ranged from a U-turn seeing the UK stay in the EU, through to a hard, no deal Brexit where we crash out onto WTO regulations. They have ranked a free trade agreement after a transition period as the most likely option giving it a 50% likelihood. Their worst case scenario was a diamond hard Brexit which they ranked at 10% likelihood. It is that particular potential outcome that has been driving much of their contingency planning. Interestingly the procurement leader in question has been attending a number of supply chain conferences to research and assess the approach by companies facing similar challenges. He concluded that those with goods coming in from the EU to be sold in the UK are doing the most planning. One notable FMCG company supply chain leader had confided in him that their planning for a hard Brexit included moving their operations out of the UK. A common view from others went something like “it’s not a problem, we’ll just hold more stock,” but it was pointed out that if you haven’t done any planning how are you going to find that situation in 2019/20. The problem with waiting for the transition period is that you’ll be at the back of the queue for things like extra storage space and it will undoubtedly cost more given rising demand.

This is an opinion backed by commentary in recent articles in the CIPS magazine Supply Management which focuses on the likelihood of suppliers raising prices in response to the crippling cost of Brexit. One survey said that 32% of firms have already increased prices whilst another survey shows that 41% of respondents plan to increase their prices “to offset the potential costs of Brexit.” In another article entitled Analysis and preparation key to tackling Brexit Supply Management observes that Mark Chadwick, director of business services for consultants Fusion 21 said: “Although uncertainty caused by Brexit had made it harder for teams to control costs, early stage analysis would help businesses prepare for any circumstances.” He is quoted as saying: “Putting a lot of effort now into understanding the wider environment your suppliers are working in and what’s affecting them and what pressures they are facing will best prepare you for what you might be asked in the future.” “We found that if you don’t do that analysis and preparation you’re often going to find that you’re on the back foot and that you’re really starting to react to situations as they emerge rather than being proactive and trying to manage those situations.”

There is a different view of course. At eWorld Andrew Daley asked one experienced procurement practitioner in the audience, who has an established consulting business, what his clients were doing to prepare. He offered the view that many aren’t sure what they are planning for so why devote resources to it? For some, they view the transition period as an opportunity to make the necessary changes and many view the whole scenario as “Y2K again” as he put it. It was fascinating to hear the views of people working for companies taking a view at either end of the spectrum on this subject and it’s something we’ll continue to monitor through conversations across our network and by attending industry events. Our view is that Brexit offers a unique, once in a generation change which is likely to have huge impacts on international supply chains. It, therefore, offers both procurement and supply chain professionals an opportunity to have real influence in areas that go beyond savings. Why not take that opportunity to move procurement and supply chain up the boardroom agenda? We also asked the audience at eWorld if procurement professionals need to develop any new skills to deal with these changes, but we struggled to generate any meaningful contributions on the subject. We have been asking ourselves at what point in time will we start to see roles that focus on Brexit contingency planning.

If or when it does happen what skills will they require? The approach of our FMCG leader mentioned above is perhaps the most interesting example so far that of modelling the various scenarios, allocating resources accordingly and then researching and preparing to act. It should also be noted that this particular leader is attending as many professional events as he can to learn as much as possible from his peers and then passing this learning onto his team.

Is it time to get yourself to the next procurement or supply chain professional conference?

In Part 2 of our Future of Procurement series of articles we’ll review Procurement CSR and whether procurement can be a force for good. And if you’d like to read the full Insider report you can download it here.