We are seeing an increasing reliance on standardised tools, technology and systems in the sourcing and negotiation process. Any benefits these can bring in the areas of cost effectiveness, consistency, speed, and the creation of audit trails, are obviously good news.

Our question is whether the widespread use of such technology and systems is creating a generation of procurement professionals who lack some of the critical skills that are required for full commercial competency and agility.

This survey explores the link between systems and core skills.