Client brief & Objective

We were engaged by the HR Director of a Fortune 500 organisation to help them identify an outstanding candidate for their newly created European Supply Chain Director position.

The challenge was that the position could be based in any one of five countries in Europe necessitating a broad geographical Search and potentially time consuming candidate and identification selection process.

Our Methodology And Solution

The client detailed their criteria, objectives, timescales for the position and we gave  our advice on a suitable process by identifying:

  • the recruitment market conditions for the desired skill set
  • salary differentials across the five possible locations.

We then designed and proposed a solution to meet their specific criteria which had the following key activities to produce an initial long list of candidates

  • Searching our existing database of procurement and supply chain professionals
  • Networking across a wide range of contacts in each of the local markets where this person could be based: France, Denmark, UK, Italy or Germany
  • Use of online research tools to research specific target organisations

After the initial screening the best candidates were then to use an online video interviewing tool to record their answer to the same standard questions. These question were agreed between ourselves and the client in advance.

Their responses were then used to jointly create a shortlist for face to face interviews with the European VP and HR Director.

These have proved to be excellent for sifting when undertaking senior leadership appointments and are particularly effective for international appointments across different locations as it significantly reduces the time and expense required and actually increases candidate engagement with the process.

The Results

Eight candidates recorded video interviews, five of which were invited for face to face interviews in the UK.

After face to face interviews with the European MD and HR Directors, the chosen candidate was offered the role and accepted despite a strong counter offer due to the relationship that had been built.

The process was a great success and took up far less senior management time than the client had anticipated.

Our client had never used video interview facilities in this way before, but they will do so again in the future.

The Key Benefits For Our Client

  • This project was delivered on an exclusive contingency basis, de-risking it for our client
  • Approximately 10 hours interviewing time was saved plus associated travelling time & costs for the two senior executives.
  • Three candidates were ruled out upfront by the video interviews
  • This equates to 16 flights across Europe costing roughly £5000
  • We used several different candidate sourcing processes to maximise interest in the role across Europe resulting in an outstanding shortlist (see client comments below)

Here’s the note sent to Andrew Daley by the HR Director upon completion of the process:

Hi Andrew

Just a last note to say a big thank you for your support.

XXXX (the European MD) and I were really impressed by your responsiveness, the calibre of the shortlist and of course the result.

Thanks again